We’ve been running guest posts by Ryan Healy, a copywriter for
BoostCTR, for quite a while now. Each post focuses on a single A/B test
and analyzes the strengths of the winning ad (that is, the ad with the
higher click-through rate).
There’s so much good ad writing insight in these posts, I thought it
was time to dig back through them and pull out some takeaways.
Here are five ad writing lessons gleaned from Ryan’s A/B tests that you can use to improve your AdWords CTR and Quality Score.
Lesson #1: Leave Out the Lingo
Don’t
use insider jargon that your audience might not know or understand in
the context of your ad. For example, look at the below ads:
PPC Ad #1
|
PPC Ad #2
|
The second version increased CTR by 70%.
The first version uses some confusing terminology: “No XP reqd.” That
means “No experience required,” but it’s not obvious – when I see “XP” I
think “Windows,” and probably the average person does too.
To
make your ads more readable and clickable, use simple, straightforward
language. If you’re not sure if your ad is readable or not, run some
tests!
Lesson #2: Target Your Real Target
This is related
to lesson #1. Just as you should keep your target customer’s vocabulary
in mind, you should make sure you’re speaking to their goals and needs.
Take a look at the two ads below (“ADA” stands for “Americans with
Disabilities Act”):
PPC Ad #1
|
PPC Ad #2
|
The first ad focuses on benefits for people who might
read the signs (“Bold & Clear”) – but the ad should be targeting people who might
buy the signs.
The second ad wins
(increasing CTR by a whopping 164%!) in part because it focuses on
benefits for the buyer – that is, businesses who need ADA signage for
compliance reasons (“Avoid Hefty Fines”).
Lesson #3: Use Verbs
Maybe it sounds obvious, but since you want people to
do something when they see your ad, it’s important to use strong verbs that entice them to action. Take a look at this A/B test:
PPC Ad #1
|
PPC Ad #2
|
Ad #2 uses no verbs. (Tracking is a gerund here. Fun grammar facts!)
The first ad, which achieved 89% higher CTR,
uses a verb to tell people why they should click the ad – “Watch Online
CRM Demo Instantly!” People like being told what to do; it allows them
to think less. Make sure your ads have a call to action centered around a
commanding, descriptive verb.
Lesson #4: Match Your Ad to the Product
Use
the exact brand name of the product or service you are selling in the
ad. An exact match improves relevance in the eyes of Google (helping
your ad rank) as well as the searcher (encouraging them to click).
Notice the difference in spelling between these two ads:
PPC Ad #1
|
PPC Ad #2
|
Ad #1, which increased CTR by 65%,
spells out “Five” instead of using the number “5.” This more closely
matches the actual name brand of the shoe. (They probably could have
increased CTR even further by using the exact brand name, which is
“Fivefinger,” one word.)
Lesson #5: Use an Exclamation Point
Did you notice that
all of the winning ads above use exclamation points?
This visual sign of enthusiasm often improves your CTR. Scan your
AdWords ads and see if you could be getting more leverage just by adding
this single punctuation mark.
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